Debt Collections

No, We Didn’t Buy This Debt

2020-02-13T18:09:59+00:00February 13th, 2020|Debt Collections|

Having been in the industry for many years (I won’t expound upon how many – that is between me and the mirror), it amazes me at how much people think they know about our industry; an industry, mind you, specifically regulated by guidelines for the "least sophisticated consumer."  Who is that these days?  Perhaps

Various Values

2019-11-27T16:11:12+00:00November 27th, 2019|ABC's of Financial Freedom, Debt Collections|

In keeping with the spirit of Thanksgiving, this week’s blog will feature even more testimonials from our wonderful employees! Our mission with the past two posts is to not only continue changing the face of collections, but to also put a few names to the face of collections. We know it may get a

Thoroughly Thankful

2019-11-15T15:02:08+00:00November 15th, 2019|ABC's of Financial Freedom, Debt Collections|

With Thanksgiving just around the corner, we thought to ourselves, what better time to highlight some of the many (many!) reasons why our employees are thankful to be a part of the KLS family? You may have already read my own glowing endorsement in March’s post, but today I’m passing the mic and giving

Soldiers and the SCRA

2019-11-12T02:10:01+00:00November 11th, 2019|ABC's of Financial Freedom, Debt Collections, KLS Recommendations, Tips and Tricks|

Here at the planting seeds blog, we do our best to give financial advice and share in our financial experiences.  In honor of Veteran’s Day, we are focusing our knowledge of the financial and credit industries to our current military men and women in hopes that our understanding of the industry can help in

Rising from the Red

2019-10-30T15:32:42+00:00October 30th, 2019|Debt Collections|

With Halloween fully upon us (tomorrow, that is), we’re in the thick of the spookiest season of the year…chilly clouds of autumn mist snake their way across barren fields and lakes, making even the brightest of mornings seem strangely sinister; dead leaves hurl themselves from skeletal trees, and night falls faster and faster with

Questions about our Quality

2019-10-23T18:53:19+00:00October 23rd, 2019|ABC's of Financial Freedom, Debt Collections|

Quality of service is a widespread topic in most businesses, no matter the size.  How can a company maintain consistency in quality to retain customers and grow the business?  Now being a collection agency, we have a difficult time proving that we have this consistency in quality with the consumers we work with, because

Kudos for KLS

2019-09-11T18:32:35+00:00September 11th, 2019|ABC's of Financial Freedom, Debt Collections|

Not to pat ourselves on the back here, but we have 2.7 stars on our google page!  I can hear the angels singing and the crowds cheering now.  You are probably wondering why 2.7 out of 5 stars is worth the excitement.  In our industry, i.e. debt collections, people don’t like us (I know,

Finding Common Financial Ground

2019-03-08T16:27:22+00:00March 8th, 2019|ABC's of Financial Freedom, Debt Collections|

What comes to mind when you hear the words “debt collector"? A thick envelope, emblazoned with the feared “final demand” stamp? A curt, vaguely ominous voicemail, coldly instructing you to return the call and discuss the urgent state of a balance you never knew existed? Or perhaps a scene akin to the floor of

I am a Debt Collector- Employee Spotlight!

2018-08-22T16:05:17+00:00March 15th, 2018|Debt Collections|

This month, we were given a challenge here at KLS Financial: write an "I Am" poem. We wanted to give our collectors a bit of perspective so we told them to write two poems.  The first would be called "I am a debtor" and the second, "I am a debt collector."  Putting yourself in

It’s that Time of Year Again

2018-07-30T20:38:00+00:00January 9th, 2018|Debt Collections, KLS Recommendations, Tips and Tricks|

It's that time of year again, where the motivational pull to be responsible is stronger than ever. New Year's resolutions are being made and everyone is rushing to the gym. Even though "living a healthier lifestyle" and "losing weight" are among the most popular goals at the beginning of the year, there is another